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Miscellaneous

This category has a bunch of one-off explanations, pictures, descriptions, etc. that just didn't fit snuggly into one particular category.
9 articles

Full Screen Help Docs

If the help doc widget in the bottom-right corner of your site is just too small to be usable for you, you can always open up a bigger, full screen version of the help docs by following any of the below 3 methods. 1) Go to this address in your web browser pacesystems.supportbee.com...

What Browser Should I Use?

Our site works well across all modern internet browsers (Chrome, Firefox, Opera, Safari). Internet Explorer, however, is nearing obsolescence. In fact many would argue that it has already reached it. So, while our site does work on Internet Explorer, you may encounter occasional hiccups or non-functi...

Load the Current Calendar Period/Date when you Login

If an old calendar period loads each time you open your department's scheduler site, you are likely using a desktop shortcut or bookmark with an old web address in it. Chances are the link you have saved in that shortcut/bookmark/etc. was copied from the URL bar when you originally created the short...

Daily Shifts Tab

Many departments like to see daily line-ups of who is working, when they're working, what they're doing, etc. To accommodate this need, we have the "Daily Shifts" Tab. How can I use this tab/page? This tab/page is not meant for editing schedules, it is simply for viewing an organized lis...

Shift History

Each cell on the calendar has its own history that gets recorded. If you ever need to figure out what happened to someone's shift/day, such as who removed something, when they did it, etc., you can easily pull up that day's shift history. To do this... Open the right-click tooltip on ...

Support Row/Supporting Shifts

A common occurrence in scheduling scenarios, is having someone from one group, work a shift in another group. Perhaps a Day Shift officer picks up an Evening shift as well to cover a staffing shortage, or just stays a couple hours late on his/her day shift to cover a partial staffing shortage...

Transaction Timing & Projected Balances

This help doc works best in FULL SCREEN When you think of account balances, money likely comes to mind. If you pull up your checking account, you typically have two balances displayed... "Current" Balance Money that you have RIGHT NOW, not taking into account pending transactions or upco...

Barcode Scanning

Pace Scheduler contains the software to enable barcode scanning to check in and check out assets. Our barcode scanning functionality works with any existing barcode scanners that you may have. We do not manufacture or sell any physical scanning devices or printers, but have instead built our system...

Uploading Time Bank Balances

First, you'll need to compile a report following the instructions on the "Upload Time Bank Balances" page. You should be able to obtain this report, or something very similar, from your payroll software/department records. If you cannot obtain a report like this from your payroll software/department...